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Our award-winning service department is the most talented and knowledgeable force in the Washington marketplace, boasting technicians who are masters of document management, copier, and printer technologies.
Our technical staff:
The high standards we set for our technical service representatives allow us to provide the prompt, knowledgeable service our customers rely on. Technicians are dispatched one call at a time, enabling us to re-route them in emergency situations. When you need emergency service, we’ll have a technician on-site in two to four hours or less, you have our word on it.
CTX also offers product training to customers to ensure that they are completely comfortable operating the equipment and optimize the utilization of technology available at their fingertips. CTX has built a reputation on the belief that personal (one:one) service is the way to help businesses reach peak efficiency, productivity and to ensure overall satisfaction. Just wait till you see what we can do for your business!